Great Gifts For Men
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Limited Time - Free shipping on USA orders $99+*
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I got the game for a friend and she loved it! Thanks for following up, you guys have great customer ...(read more)


Shannon J.
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Shipping Information

When Will My Items Ship?

Estimated shipping times are provided on the items page just below the price. We ship out most orders promptly the next business day, Monday - Friday. All items marked "In Stock. Available for immediate shipment." will be packaged and shipped out to you the next business day via your shipping method of choice (standard, 3 day, 2 day, or next day air). However, some items do take longer to ship because they are personalized or special order items, so please visit the specific items page for estimated shipping time on individual items.

We stock the vast majority of our items at our warehouse in Oklahoma City, and our inventory is updated within seconds online, so unless the item is marked "out of stock" we have it in stock. Please visit the items page for estimated shipping items. Orders placed on the weekend for in stock items will be shipped promptly on the following Monday or Tuesday. In the rare cases of an item being out of stock you will be notified and it will be shipped promptly after arriving at our dock directly to you. To check your order status at anytime visit the Order Tracking page and simply enter your email address and order # for instant tracking.

Shipping Rates

A shipping estimate is displayed at the bottom of your shopping cart and an exact cost will be displayed before you confirm your order during checkout. Our shipping prices are based upon the weight of the item(s) in your order, just like the shipping carriers charge, to be the most fair to our customers. So the more items you order the cheaper overall the shipping will be per item. You may choose between Standard 4-5 Day, 3 Day, 2 Day, and Next Day Air Shipping when checking out, for certain areas outside the continental USA Expedited and Next Day Air shipping methods may not be available.

Can We Rush Orders?

Almost all of our orders are for gifts and nearly everyone asks if their order can be rushed, that is why the ship time is clearly displayed on each products page next to "Availability". Many items can be shipped out the next day via your chosen shipping method, but some items take longer as noted on the items page. Since these items with longer ship times are personalized or special order, they cannot be shipped faster. You may however, choose a faster shipping method to get your items quicker. Please note: Items purchased using a faster shipping method will not ship sooner; they will just ship via a faster shipping carrier, so they will arrive more quickly after shipment.

Rush Processing (not available on all orders)

If all of the items on your order show to be in-stock in our main warehouse this option may be offered to you during checkout. You may choose this option for a minimal fee to ensure rush processing of your order the same day when placed by 3PM CST during the regular year, or by 11AM in December. If your order is placed after this time, the rush processing will ensure your order will go out the next business day. The billing and shipping address must be the same. If we fail to ship your order on time due to any unforeseen circumstance, we will refund the Rush Processing fee.

Items Marked "Free Shipping"

A small number of items we carry include free shipping, the following restrictions apply to all items shipped with free shipping. Free shipping is considered a discount and cannot be combined with any other discount or applied to previous orders. Free shipping offers are only valid within the 48 contiguous US States, and all items must ship to a single address. Please be aware that if you choose to return an item shipped with free shipping our outbound ground shipping charges will be deducted from your return refund. Oversized, heavy, or special order items may incur additional shipping charges if noted on the item's page.

How Will My Items Ship?

We utilize FedEx, USPS (US Postal Service), and occasionally even UPS to ensure the prompt delivery of your items, you can also track your items using the provided tracking # in your Order History page to see when they will arrive. Note: Orders weighing over 2 pounds may not be delivered to P.O. boxes, except for APOs and FPOs. Some larger items may be delivered by alternate carriers. Orders over $150 may require a signature, most other standard shipments do not require a signature. If you would like a signature required upon delivery please specify in the checkout comments and an additional $4.00 charge will apply. Expedited and express shipment may require a signature to verify arrival time. Some large value shipments may require additional security verification before shipping.

FedEx
Package tracking: http://www.fedex.com/Tracking

USPS
Delivery Confirmation (USPS only shows if delivered): http://www.usps.com/shipping/trackandconfirm.htm

UPS
Package tracking: http://www.ups.com/WebTracking/track?loc=en_US

Oversized / Delivery Truck Shipped Items

If the product page says the item is Oversized or Ships via Truck this item is too heavy or too bulky to send any other way and must ship via delivery truck. Truck deliveries are performed by one of our many trucking companies using a 20 to 40 foot trailer truck. The service includes a courtesy call prior to delivery, to schedule an appointment delivery window that is convenient for you.

When the shipment arrives, it is your responsibility to unload the item from the truck. If you are expecting heavy items, you should consider getting someone to assist you. Although they may on occasion, drivers are not obligated to unload the merchandise from the truck. Any packages unloaded by the driver will be left on the curb, and will not be delivered inside homes or businesses. Another solution, when possible, is to open the box outside, and bring individual components in one at a time.

If the package appears damaged in anyway, even if only slightly damaged, write "Package Damaged" when you sign for delivery. This is VERY important. If the package looks significantly damaged, you may refuse delivery of the package. The damaged package will be returned to us and we will send you a new one. If you refuse delivery, please notify us so that we can expect the return shipment.

A signature is required at time of delivery by someone over the age of 18. Occasionally, fully assembled furniture may ship via truck if the packaging allows. Please note that there is no Express, or Air Delivery on truck deliveries. Also, these items may not be shipped to PO boxes, outside the US, Alaska, or Hawaii.

Returns & Exchanges

Please see our Easy Returns page for details.
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